Shipping Policy

Effective Date: July 2026

Thank you for shopping with Simoryt. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. Please read the following information carefully before placing your order.

1. Shipping Coverage

At this time, Simoryt only ships within the United States.

We currently do not offer international shipping. Orders with delivery addresses outside the United States cannot be processed.

2. Order Processing Time

All orders are processed after payment has been successfully authorized.

• Processing Time: 1–2 business days

• Orders are processed Monday through Friday, excluding weekends and public holidays.

Orders may require additional verification before shipment if necessary for payment or security purposes.

3. Order Cut-Off Time

To help ensure timely processing:

• Order Cut-Off Time: 2:00 PM Eastern Time (ET), Monday–Friday

Orders placed before 2:00 PM ET on a business day will begin processing that same business day whenever possible.

Orders placed after the cut-off time, on weekends, or on public holidays will begin processing on the next business day.

Please note that the cut-off time applies to order processing only and does not guarantee same-day shipment.

4. Shipping Method

We ship all eligible orders using:

• FedEx Standard Shipping

Carrier selection may be adjusted when necessary due to operational requirements or delivery restrictions while maintaining a comparable level of service.

5. Estimated Delivery Time

After an order has been processed and shipped, the estimated delivery time is:

• 7–14 business days

Delivery times are estimates only and may vary depending on:

• Delivery destination

• Weather conditions

• Carrier operations

• Peak shopping seasons

• Public holidays

• Other circumstances beyond our reasonable control

Estimated delivery times are not guaranteed.

6. Shipping Fees

Shipping charges are calculated based on the order subtotal.

• Orders of $30.00 or more: Free Standard Shipping

• Orders under $30.00: Flat shipping fee of $5.99

Applicable shipping charges will be displayed during checkout before payment is completed.

7. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

• Tracking number

• Shipping carrier information

• Tracking link (when available)

Tracking information may take up to 24–48 hours to become active after shipment.

8. Delivery Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please verify your shipping information before submitting your order.

Simoryt is not responsible for delays, failed deliveries, or additional shipping charges resulting from:

• Incorrect addresses

• Incomplete addresses

• Invalid postal codes

• Refused deliveries

• Failure to receive the package at the delivery location

If an order is returned due to an incorrect address, additional shipping charges may apply before reshipment.

9. Delayed Shipments

Although we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors outside our control, including but not limited to:

• Severe weather

• Natural disasters

• Transportation disruptions

• Carrier delays

• High shipping volume

• Public holidays

If your shipment experiences a significant delay, please contact our customer support team for assistance.

10. Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

When contacting us, please provide:

• Order number

• Description of the issue

• Photos of the damaged package or item (if applicable)

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution in accordance with our policies.

11. Taxes and Customs Duties

Domestic Orders (United States)

Orders delivered within the United States are not subject to customs duties or import charges.

Applicable taxes, if any, will be calculated during checkout in accordance with applicable laws.

International Orders

Although Simoryt does not currently offer international shipping, if international shipping becomes available in the future:

• Any customs duties

• Import taxes

• VAT

• Brokerage fees

• Other destination-country charges

will be the sole responsibility of the recipient.

These charges are determined by the customs authorities of the destination country and are not controlled or collected by Simoryt.

12. Undeliverable or Refused Shipments

If a shipment is returned because:

• The delivery address is incorrect

• The package is refused

• The package is unclaimed

• Delivery cannot be completed

the order may be returned to our facility.

Reshipping the package may require payment of additional shipping charges.

13. Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Simoryt Customer Support

Email: [email protected]

Phone: +1 (813) 270-3434

Business Address:
7414 Clary Sage Ave
Tampa, FL 33619
United States

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)
Saturday – Sunday: Closed